We reduce the labor cost and improve the service
Is it possible to reduce personnel costs and improve service quality at the same
time? Yes, if you provide waiters with a mobile application for taking orders on
a smartphone and properly organize the work in the hall.
To do this, the waiters should be divided into two groups: “sellers” take orders
on their smartphone with an application and instantly send them to the kitchen.
The other group is the “runners”, they bring ready meals to the guests and clean
the tables.
This approach allows you to significantly reduce the number of staff in the
hall, and therefore save on payroll. At the same time, the quality of service
becomes higher - the "sellers" are always in the hall and are ready to approach
the guests at any moment, so the guest does not need to look with his eyes and
try to attract with gestures his waiter, who runs to the kitchen for another
order.
In addition, the "mobile notebook", as it is sometimes called, is absolutely
indispensable on the summer veranda - it reduces the time it takes for waiters
to run from the street to the cashier, and increases the turnover of tables.
There are many more useful things in the mobile application for waiters. See for
yourself how it works.